Supporter representatives from the Fan Advisory Board met the Club to ask direct questions on behalf of West Ham supporters.
Below is a record of the key issues raised, the responses given by the Club, and the conclusions supporters can reasonably draw from the discussion.
The question we asked
Supporters have asked for many years whether railed seating could be installed in the lower and upper tiers of the stadium. Supporters also asked for defined family and home ends could be established.
The answer given by the Club
The Club stated that the project to install safe standing/railed seating would be extremely expensive and that there are currently no plans to install it unless supporters pay for it via higher ticket prices. There was an offer of signposting specific zones and only after even more consultation.
What we did not receive
Access to the full railed seating feasibility study and clear explanation why only £15m of the £38m that the sale of Upton Park realised, was invested in the London Stadium.
What many supporters will hear
Safe standing expansion is not going to happen in the future.
Why this matters for supporters
Safe standing will:
Conclusion
There are no immediate plans to expand safe standing into lower and upper tiers.
Further, in advance of the FAB meeting on 26/02/26 Supporters provided a 3 page document outlining many proposals to improve the match day experience. Karren Brady explicitly asked for input from the FAB in that meeting on improving the match day experience. The Club however had not provided her with sight of the document prior to the meeting. Supporters are still waiting for a response from the club on this document.
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